Sea View Candles Guarantee
Candle Ingredients
Candle Burn Time
Candle Safety
Lead In Candles?
Damage Control
Q: Sea View Candles Guarantee
What is our product quarantee?
A:
Our candles are made from the highest quality soy and palm waxes, fragrances, and dyes. We test all of our products and have a guarantee on everything that we sell as long as the burn instructions are followed. However, in the event that you receive a faulty product, you can simply return the product to us and we will replace the item for you. We will only take care of shipping charges that are incurred to ship the replacement to you. We will NOT accept a return on a product due to a scent choice not being exactly what you wanted. A faulty product would be a candle that does not burn correctly due to the way it was made.We are currently processing orders in 3-5 business days. Please allow additional time for shipping and handling of all products.
Q: Candle Ingredients
What types of ingredients are used in candles?
A:
The main ingredients in producing a candle mainly consist of the soy or palm wax and the wick. Most candles also contain dyes or pigments for colors and fragrances to give it scent.
Q: Candle Burn Time
What is the approximate burn time of candles?
A:
These are approximate times and times may very depending upon the wax and fragrance of the candles.
* Tea Light - 2-3 hours
* Votives – 15 hours
* 4 oz – 25 to 30 hours
* 6 oz – 35 to 40 hours
* 9 oz – 50 to 65 hours
* 16 o z – 100 to 120 hours
* 26 oz - 150 to 180 hours
Q: Candle Safety
What should I know about candle safety and burning a candle?
A:
Always remove and labels, ribbons or tags that could catch fire. Dispose of properly.
These instructions are for your protection! Please be careful with open flames.. Please follow the guidelines below to get the best enjoyment and satisfaction out of our candles. We take pride in our work and hope you enjoy our candles
Have you ever had a store-bought candle that smoked excessively? Burned down the middle of the candle? RC Scentsations candles are designed to not smoke and not tunnel, but proper maintenance of any candle can save you money and increase your enjoyment of your new aromas.
Place freestanding candles in a shallow dish or bowl to catch the wax in case of a blowout.
Surfaces: Always burn candles on a heat resistant surface. Candle holders may become hot and damage furniture a container can get hot when it`s burning near the end. That`s why you should always leave 1/2" of wax on the bottom.
Be attentive! Most candle accidents are caused by leaving a burning candle unattended. Don`t do it! It is so easy to dip out the flame if you need to leave the room. An animal or child can knock over a candle unintentionally. That extra second could save you years of heartache!
Burn for the appropriate length of time: The `rule` is to burn for 1 hour for each inch of diameter for best burning results and scent throw. The shorter your burns, the more your candle will tunnel. Wax has a `memory` - if you leave a wall of wax after your first burn, it will remember this and tunnel on subsequent burns. Longer burns may melt too much wax at once and cause the wick to drown.
Dip your wick! Blowing out a candle will cause it to smoke, and can splatter wax. Take a non-flammable object (or one of our Snuffies) and dip the lighted wick into the melted wax. Straighten and re-center the wick for your next burning. If you have a container candle with a lid, do not put out the candle by putting the lid on. You will create black soot on your container and may crack or damage the lid. Dip the wick and then put the lid on.
Keep your wick trimmed. A large flame can be the cause of soot. Keep your wicks 1/4 to 1/2" in length. A shorter wick is a smaller flame. Dip your wick out, trim it, and relight. Some of our heavier scents will cause our wicks to `mushroom`. This is a reminder that it`s time to trim.
Observe recommended burning times. Marathon burns will just consume a candle faster than normal. To make your candle last the longest time, burn your container candles no longer than 4 hours at a time.
Position candles free of and away from flammable materials
Keep wick centered and trimmed to ½ inch and discontinue when only ½-inch of wax remains
Burn only on a stable, heat-resistant surface and keep out of drafts
Do not move candle while burning or if wax is hot
Keep out of reach of children and pets
Extinguish flame by using a candle snuffer to avoid spraying hot wax.
Q: Lead In Candles?
Do candles contain lead?
A:
There is no lead in either the wax or the wicks we use. In purchasing our product to make the candles we only use suppliers who provide lead free supplies. The majority of wicks made in the U.S. are made from 100% cotton or cotton and paper combinations, no lead is used.
Q: Damage Control
How can I prevent damage from happening?
A:
Following the safety rules above should minimize the chances of needing the following instructions.
Wax on Carpet - this procedure may cause stains, if in doubt call in a professional carpet cleaner.
Let harden, then break up and remove as much wax as possible.
Place paper towels on area.
Apply a hot steam iron to soak wax into the paper towels. Protect iron with tin foil.
Repeat as needed.
Check iron for wax residue before using on clothing again.
Wax on Clothing - may cause stains, if in doubt consult a professional.
Remove Garment.
Let harden, then remove as much wax as possible.
Pour boiling water through affected area.
Repeat as necessary.
Do not use carpet method on clothes as it could set the candle dye in the fabric.Sea View Candles is not responsible for any injury, damages or losses of any kind due to your use or misuse of any of our products. The maximum liability to you is the amount you paid for the product. Please ensure you provide accurate personal and delivery information. We are not responsible for an order failing to be delivered due to inaccurate email or postal address being provided to us during the ordering process.
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